Issue: sshd.exe reports "fatal error - could not load user32, Win32 error 1114"

Issue

When attempting to transfer to domain users by running ascp with the following syntax:

ascp filename "domain\user1"@10.0.93.11:"C:/temp"

or

ascp "domain\user1"@10.0.93.11:"C:/temp/filename" "C:/Users/aspera/Desktop"

sshd.exe returns an error message like the following:

0 [main] sshd 2168 C:\Program Files (x86)\Aspera\Enterprise Server\usr\sbin\sshd.exe: *** fatal error - could not 
load user32, Win32 error 11141 Session Stop (Error: Session initiation failed)

Environment

  • Product: Enterprise Server, Connect Server, Point-to-Point
  • Version: 2.5.0 and greater
  • Operating System: Windows XP, Windows 2003

 

Solution/Workaround

The issue is that Microsoft removed some file dependencies when they removed Java from their operating system. To resolve this issue, upgrade Internet Explorer 6 to Internet Explorer 7 or higher. Included in Internet Explorer 7 and higher is a new set of system DLLS that resolves the dependency problem.

 

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