Debugging Aspera Central



Aspera Central is a server-side service that handles database logging and web services (SOAP). Debugging Aspera Central will therefore help you in the following situations:

1. Trouble receiving notifications from Aspera web services or subscribing to the web services.
2. Trouble receiving external authorization request or sending external authorization response.


  • Product: Enterprise Server, Connect Server, Point to Point
  • Operating System: Windows, Linux, Mac OS X

Debugging instructions

Aspera Central can be debugged as follows: 

1. Stop the Aspera Central daemon or service.

On Windows, right click Computer in the Start menu and select Manage. Click Services and Applications, then Services. Select Aspera Central and click Stop on the left.

On Linux, use the following command:

/etc/init.d/asperacentral stop

On Mac OS X, use the following command:

sudo launchctl stop com.aspera.asperacentral


2. Open a command window (or terminal window) and go to the appropriate directory with the following command:

cd C:\Program Files (x86)\Aspera\<product name>\bin

cd /opt/aspera/sbin

Mac OS X
cd /Library/Aspera/sbin


3. Run Aspera Central using the command:

asperacentral.exe -DD --no-daemon

Linux and Mac OS X
./asperacentral -DD --no-daemon


4. The Aspera Central log file will now contain debug information.

5. Optionally add the parameter -L- (including the two hyphens) to the command in step 3 to print the log to standard output instead of saving it to a file:
asperacentral.exe -DD --no-daemon -L-

Linux and Mac OS X
./asperacentral -DD --no-daemon -L-


Location of Log Files

Refer to this article (Where are the Client or Server logs located) for the the log file locations.


Debugging Logging

If your logging is not working (on a Unix like operating system). Check your /etc/syslog.conf or /etc/rsyslong.conf file (it varies by OS) and ensure local2.* is being captured. That is, it should contain a line similar to the following:

local2.*       /var/log/aspera.log


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