Your transfer server GUI or client GUI application does not launch and you are unable to start Aspera services.
netstat -nab in a command prompt to check the network connections, you see the following error:
windows sockets initialization failed
This indicates that something on your winsock/TCP stack got corrupted, which prevents Aspera servers and services from being able to start up.
You will need to reset your winsock/TCP stack and reboot the server to resolve this issue.
Run the following commands, the first of which resets the winsock entries and the second which resets the TCP/IP stack:
C:\> netsh winsock reset catalog
C:\> netsh int ip reset reset.log hit
Reboot your server. You should now be able to launch your Aspera transfer server application and services.