When users try to transfer a package to Aspera On Demand Faspex, they get the "Package creation failed" error.
The AMI owner needs to entitle his/her system with the entitlement ID provided by Aspera.
Entitle the system with entitlement ID by running the following command.
# /opt/aspera/bin/alee-admin register AccountName EntitlementID
# /opt/aspera/bin/alee-admin register AsperaTest 54321e1234-1a1b-111a-ab1c-a1234567b111
Please see this article if you are not sure how to entile your system. If you need further assistance, please email Aspera Support at email@example.com.