Error code reference tables

Description

The following are reference tables for the various error codes you may encounter in your use of Aspera products.

For a reference of troubleshooting articles related to specific error codes, see this Knowledge Base article: Troubleshooting error codes and messages

System error codes

FASP Management error codes

This list summarizes all errors and error codes that could be thrown by Aspera SDK components including Web Services and fasp manager. These errors also appear in any FASP transfer logs.

No.
Name
Description
Message
Retryable
1
ERR_FASP_PROTO
Generic fasp™ protocol error
fasp™ error
No
2
ERR_ASCP
Generic SCP error
ASCP error
No
3
ERR_AMBIGUOUS_TARGET
Target incorrectly specified
Ambiguous target
No
4
ERR_NO_SUCH_FILE
No such file or directory
No such file or directory
No
5
ERR_NO_PERMS
Insufficient permission to read or write
Insufficient permissions
No
6
ERR_NOT_DIR
Target is not a directory
Target must be a directory
No
7
ERR_IS_DIR
File is a directory - expected regular file
Expected regular file
No
8
ERR_USAGE
Incorrect usage of scp command
Incorrect usage of Aspera scp command
No
9
ERR_LIC_DUP
Duplicate license
Duplicate license
No
10
ERR_LIC_RATE_EXCEEDED
Rate exceeds the cap imposed by license
Rate exceeds cap imposed by license
No
11
ERR_INTERNAL_ERROR
Internal error (unexpected error)
Internal error
No
12
ERR_TRANSFER_ERROR
Error establishing control connection
Error establishing SSH connection (check SSH port and firewall)
Yes
13
ERR_TRANSFER_TIMEOUT
Timeout establishing control connection
Timeout establishing SSH connection (check SSH port and firewall)
Yes
14
ERR_CONNECTION_ERROR
Error establishing data connection
Error establishing UDP connection (check UDP port and firewall)
Yes
15
ERR_CONNECTION_TIMEOUT
Timeout establishing data connection
Timeout establishing UDP connection (check UDP port and firewall)
Yes
16
ERR_CONNECTION_LOST
Connection lost
Connection lost
Yes
17
ERR_RCVR_SEND_ERROR
Receiver fails to send feedback
Network failure (receiver can't send feedback)
Yes
18
ERR_RCVR_RECV_ERROR
Receiver fails to receive data packets
Network failure (receiver can't receive UDP data)
Yes
19
ERR_AUTH
Authentication failure
Authentication failure
No
20
ERR_NOTHING
Nothing to transfer
Nothing to transfer
No
21
ERR_NOT_REGULAR
Not a regular file (special file)
Not a regular file
No
22
ERR_FILE_TABLE_OVR
File table overflow
File table overflow
No
23
ERR_TOO_MANY_FILES
Too many files open
Too many files open
Yes
24
ERR_FILE_TOO_BIG
File too big for file system
File too big for filesystem
No
25
ERR_NO_SPACE_LEFT
No space left on disk
No space left on disk
No
26
ERR_READ_ONLY_FS
Read only file system
Read only filesystem
No
27
ERR_SOME_FILE_ERRS
Some individual files failed
One or more files failed
No
28
ERR_USER_CANCEL
Cancelled by user
Cancelled by user
No
29
ERR_LIC_NOLIC
License not found or unable to access
Unable to access license info
No
30
ERR_LIC_EXPIRED
License expired
License expired
No
31
ERR_SOCK_SETUP
Unable to setup socket (create, bind, etc ...)
Unable to set up socket
No
32
ERR_OUT_OF_MEMORY
Out of memory, unable to allocate
Out of memory
Yes
33
ERR_THREAD_SPAWN
Can't spawn thread
Unable to spawn thread
Yes
34
ERR_UNAUTHORIZED
Unauthorized by external auth server
Unauthorized
No
35
ERR_DISK_READ
Error reading source file from disk
Disk read error
Yes
36
ERR_DISK_WRITE
Error writing to disk
Disk write error
Yes
37
ERR_AUTHORIZATION
Used interchangeably with ERR_UNAUTHORIZED
Authorization failure
Yes
38
ERR_LIC_ILLEGAL
Operation not permitted by license
Operation not permitted by license
No
39
ERR_PEER_ABORTED_SESSION
Remote peer terminated session
Peer aborted session
Yes
40
ERR_DATA_TRANSFER_TIMEOUT
Transfer stalled, timed out
Data transfer stalled, timed out
Yes
41
ERR_BAD_PATH
Path violates docroot containment
File location is outside 'docroot' hierarchy
No
42
ERR_ALREADY_EXISTS
File or directory already exists
File or directory already exists
No
43
ERR_STAT_FAILS
Cannot stat file
Cannot collect details about file or directory
No
44
ERR_PMTU_BRTT_ERROR
UDP session initiation fatal error
UDP session initiation fatal error
Yes
45
ERR_BWMEAS_ERROR
Bandwidth measurement fatal error
Bandwidth measurement fatal error
Yes
46
ERR_VLINK_ERROR
Virtual link error
Virtual link error
No
47
ERR_CONNECTION_ERROR_HTTP
Error establishing HTTP connection
Error establishing HTTP connection (check HTTP port and firewall)
Yes
48
ERR_FILE_ENCRYPTION_ERROR
File encryption error, e.g. corrupt file
File encryption/decryption error, e.g. corrupt file
No
49
ERR_FILE_DECRYPTION_PASS
File encryption/decryption error, e.g. corrupt file
File decryption error, bad passphrase
No
50
ERR_BAD_CONFIGURATION
Aspera.conf contains invalid data and was rejected
Invalid configuration
No
51
ERR_INSECURE_CONNECTION
Remote-host key check failure
Remote host is not who we expected
No
52
ERR_START_VALIDATION_FAILED
File start validation failed
File start validation failed No
53 ERR_STOP_VALIDATION_FAILED File stop validation failed File stop validation failed No
54 ERR_THRESHOLD_VALIDATION_FAILED File threshold validation failed File threshold validation failed No
55 ERR_FILEPATH_TOO_LONG File path/name too long for underlying file system File path exceeds underlying file system limit No
56 ERR_ILLEGAL_CHARS_IN_PATH Windows path contains illegal characters Path being written to Windows file system contains illegal characters No

Fasp errno codes

Error codes that may appear in the transfer logs and/or transfer UIs.

no

error

error message

1 e_err_bad_version "Undefined" - Bad product version
2 e_err_bad_protocol "Undefined" - Bad protocol
3 e_err_targetdir_set_failed "Source path check failed"
4 e_err_targetdir_check_failed "Destination path check failed"
5 e_err_incompat_mod_proto_vers "FASP module protocol versions incompatible"
6 e_err_incompat_pipeline_depth "FASP pipeline depths incompatible"
7 e_err_sess_stopped "Session initiation stopped by application"
8 e_err_connect_sock "Unable to connect UDP socket"
9 e_err_send_stop "Unable to send STOP message"
10 e_err_recv_stop "Unable to recv STOP message"
11 e_err_c_noresp "Client unable to connect to server (check UDP port and firewall)"
12 e_err_s_noresp "Server unable to hear from client (check UDP port and firewall)"
13 e_err_unconcluded_pmtu_brtt "Unable to conclude a valid pmtu-brtt value"
14 e_err_invalid_pmtu_brtt "Unable to receive a valid stop message (pmtu-brtt)"
15 e_err_unmatched_tl "Incompatible timer levels between peers"
16 e_err_unconcluded_bw "Unable to conclude a valid bw value"
17 e_err_invalid_bw "Unable to receive a valid stop message (bwmeas)"
18 e_err_ds_conn_lost "Connection lost in midst of data session"
19 e_err_peer_aborted_sess "Peer aborted session"
20 e_err_ds_proto_magic_mismatch "Data session protocol error
21 e_err_ds_proto_pdutype_invalid "Data session protocol error
22 e_err_ds_proto_msg_toosmall "Data session protocol error
23 e_err_ds_proto_msg_toobig "Data session protocol error
24 e_err_internal_disk_thread "Undefined" - Internal disk thread error
25 e_err_internal_ring "Undefined" - Internal ring error
26 e_err_internal_out_of_mem "Undefined" - Internal out of memory error
27 e_err_sess_other "Other Session error"
28 e_err_xfer_other "Other Transfer error"
29 e_err_sess_internal "Session internal error"
30 e_err_sess_conn_tmout "Session connection timeout"
31 e_err_sess_rex_send "Retransmit request send error"
32 e_err_sess_stats_send "Stats request send error"
33 e_err_sess_reception "Data reception error"
34 e_err_xfer_external_abort "External abort of transfer"
35 e_err_xfer_transfer_tmout "Data transfer timeout"
36 e_err_sess_transfer_tmout "Session data transfer timeout"
37 e_err_xfer_test_internal_abort_err "Undefined" - Aborted transfer in internal test
38 e_err_lic_read "Unable to read license"
39 e_err_lic_expired "License expired"
40 e_err_lic_illegal "Operation not permitted by license"
41 e_err_lic_bw_exceeded "License bandwidth cap exceeded"
42 e_err_lic_duplicate "Duplicate license"
43 e_err_sock_addrinfo "Error getting socket information"
44 e_err_sock_set_reuse "Error setting socket reuseaddr"
45 e_err_sock_recvbuf "Error setting socket recv buffer size"
46 e_err_sock_sendbuf "Error setting socket send buffer size"
47 e_err_sock_bind "Error binding socket to port"
48 e_err_sock_create "Error creating socket"
49 e_err_resrc_disk_buf "Out of disk buffers"
50 e_err_no_such_file "No such file or directory"
51 e_err_no_perms "Insufficient permissions"
52 e_err_no_space_left "No space left on disk"
53 e_err_not_dir "Target must be a directory"
54 e_err_is_dir "Expected regular file"
55 e_err_file_table_overflow "File table overflow"
56 e_err_too_many_files "Too many files open"
57 e_err_file_too_big "File too big for filesystem"
58 e_err_read_only_fs "Read only filesystem"
59 e_err_disk_read "Disk read failed"
60 e_err_disk_write "Disk write failed"
61 e_err_srclist_count_invalid "Too many source files specified"
62 e_err_srclist_not_specified "Source file list not specified"
63 e_err_srcpath_stat_failed "Source path stat failed"
64 e_err_dstpath_does_not_preexist "Destination path must preexist"
65 e_err_dstpath_is_not_dir "Destination path must be a directory"
66 e_err_dstpath_dir_create_failed "Destination directory create failed"
67 e_err_untranslated_syserrno "Untranslated system errno"
68 e_err_user_aborted_sess "User aborted session"
69 e_err_ds_resp_unknown "Transfer response unknown"
70 e_err_ds_resp_err_other "Transfer response other error"
71 e_err_ds_resp_err_eexist "File already exists"
72 e_err_ds_resp_err_aspx "File is a .aspx file"
73 e_err_mgmt_auth_refused "Management authorization refused"
74 e_err_mgmt_conn_lost "Management connection lost"
75 e_err_mgmt_auth_timeout "Management authorization timeout"
76 e_err_had_file_errors "One or more transfers failed"
77 e_err_disallowed_path "File location is outside 'docroot' hierarchy"
78 e_err_filename_too_long "Filename too long"
79 e_err_not_regular_file "Not a regular file"
80 e_err_lic_keyinvalid "Invalid license key"
81 e_err_vlink_init_err "virtual link initialization failed"
82 e_err_vlink_start_err "virtual link failed to start up"
83 e_err_file_encryption_err "File encryption error"
84 e_err_dstpath_invalid "Destination path invalid"
85 e_err_config_file_not_found "Configuration file not found"
86 e_err_config_file_invalid "Invalid configuration file"
87 e_err_file_decryption_pass "File decryption error
88 e_err_docroot_invalid "Destination path create failed
89 e_err_ssh_auth_failed "SSH authentication failed"
90 e_err_user_aborted_xfer "User aborted transfer"
91 e_err_cannot_readlink "Cannot readlink"
92 e_err_cannot_rename_partial "Cannot rename partial file"
93 e_err_vlink_stop_err "virtual link shutdown failure"
94 e_err_mgmt_lic_timeout "Management license data timeout"
95 e_err_too_many_rms "Too many rate modules"
96 e_err_storage_inaccessible "Storage inaccessible"
97 e_err_reading_sourcelist "Error reading sourcelist from command line"
98 e_err_reading_token "Error reading token"
99 e_err_allocating_chunked_token "Internal error - failed to allocate space for chunked token"
100 e_err_extracting_master_token "Invalid token - failed to extract master"
101 e_err_extracting_subchunk_token "Invalid token - token only contains subset of file paths submitted"
102 e_err_too_many_file_paths "Too many file paths
103 e_err_reading_file_stdin "Error reading file list from file/stdin"
104 e_err_empty_file_list_from_stdin_or_file "Empty file list from file/stdin"
105 e_err_token_filepath_mismatch "Token doesn't match file-list/file-pair-list"
106 e_err_usage "Usage error"
107 e_err_conn_insecure "Remote host is not who we expected"
108 e_err_start_validation "Start validation failed"
109 e_err_stop_validation "Stop validation failed"
110 e_err_threshold_validation "Threshold validation failed"
111 e_err_network_down "Network down"
112 e_err_address_not_available "Address not available"
113 e_err_out_of_range "Value out of expected range (AS_ERANGE)"

Aspera errors

no

error

description

28672 AS_EDOCROOT Errors involving the docroot
28673 AS_ETOKENIZER Authorization token creation errors
28674 AS_EBASENAME Errors due to the basename of a path
28675 AS_EPATHMATCH Path matching errors
28676 AS_EILLUTFSTR Invalid UTF string errors
28677 AS_EBUFFER Memory errors
28678 AS_EDIREND End of directory errors
28679 AS_ELIBERR Library errors
28680 AS_ELIBMODERR Library mode errors
28681 AS_EUUID UUID errors
28682 AS_EXMLPARSER XML parsing errors
28683 AS_ELOCALE Localization errors
28684 AS_EMD5SUM Check sum errors
28685 AS_EHASHSUM Check sum errors
28686 AS_ELOG Log errors
28687 AS_EUNAME Uname (OS information) errors
28688 AS_EUACPARSE UAC (User Access Control) errors
28689 AS_ENOXFER Transfer stat errors
28690 AS_EUNIMPL Errors with unimplemented code
28691 AS_EINTERNAL1 Internal errors
28692 AS_EEND File/code end errors
28693 AS_ESTORAGEINACCESSIBLE Inaccessible storage errors
28694 AS_EBADPATHNAME Bad path name errors
28695 AS_ELICENSE License errors
28696 AS_EDDBYLICENSE License errors
28697 AS_ECONNINSECURE Insecure connection errors
28698 AS_EFILENOTVALID Invalid file errors
28699 AS_ENOTENABLED Errors due to unenabled code/feature
28700 AS_ENOTPRESENT Errors due to missing code/feature
28701 AS_ELOCKED  
28702 AS_ELOCKINVAL  
28703 AS_ELOCKSKEW  
28704 AS_EWRONGCHANNEL Wrong channel errors
28705 AS_EABORTSESSION Aborted session errors
28706 AS_EBADTOKEN Bad token errors
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