Email notification previews not rendering for Faspex 3.9.2


On a Windows installation of Faspex 3.9.2, email notification previews are not rendered in the browser as expected.

Normal previews of email notifications look like the following:


But on Faspex 3.9.2 on Windows, nothing is displayed.


This issue is resolved in Faspex 3.9.3 and above. If possible, upgrade to the latest version of Faspex.

If you are not able to upgrade Faspex, you can also resolve this problem by following the instructions below.

1. Open the following file in a text editor:

  • C:\Program Files (x86)\Common Files\Aspera\Common\apache\conf\extra\httpd-ssl.conf

2. Locate the following lines:

Header always set X-Frame-Options DENY


Header always set X-Frame-Options SAMEORIGIN

Save the file.

3. Restart apache by running the following command in a Command Prompt:

# asctl apache:restart
Powered by Zendesk