Description

The following is a collection of log-related KB Articles for Aspera products.

Knowing the locations of your logs is useful when you need to send your log files to Aspera for technical support.

For more information on how to send your logs to Aspera, see this article (How to send your log files to Aspera).

Enterprise Server / P2P / Desktop Client

• Where are the Client or Server logs located?
• Where are the GUI logs located?

Faspex

• Where are the Faspex logs located?

Faspex Mobile

• Where are the Mobile Faspex logs located?

Shares

• Where are the Shares logs located?

Console

•  Where are the Console logs located?

Connect

• Where are the Connect logs located?

Orchestrator

• Where are the Orchestrator logs located?

Drive

• Where are the Drive logs located?

Drive Mobile

• Where are the Drive Mobile logs located?

Cargo

• Where are the Cargo logs located?

Outlook add-in

• Where are the Outlook plugin logs located?

Mobile Uploader

• Where are the Mobile Uploader logs located?

Virtual Catcher

• Where are the Virtual Catcher logs located?