How to create a login for the Aspera Support site

Description

You can create a login for the Aspera Support site in one of two ways, depending on whether you have submitted a help request to Aspera Support before or not.

If you've submitted a request before...

Click the Sign in button on the top right of the navigation bar. In the dialogue that appears, click Get a password.

Enter the email you submitted your request with and click Submit. You will receive an email that contains a link to allow you to set your password.

Once you have done this you can log in to the Aspera Support site with these credentials.

If you have not submitted a request before...

Click the Sign in button on the top right of the navigation bar. In the dialogue that appears, click Sign up.

Enter your name and email, complete the CAPTCHA and click Sign up. You will receive an email that contains a link to allow you to set your password.

Once you have done this you can log in to the Aspera Support site with these credentials.

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