Able to browse files in Azure storage, but transferring with Azure fails

Issue

Transferring to or from Azure storage fails, even though a connection is able to be made and the files can be browsed through the GUI.

This can occur because the file browsing feature of your transfer server GUI makes an HTTP request to retrieve the remote directory information for file browsing. On the other hand, transfers make use of SSH authentication, which must be correct in order for the transfers to succeed.

Solution

1. Check to make sure the username and password (or SSH key) for the connection is correct.

2. Ensure you are transferring to the correct port. Click the Advanced button in the Connection Manager for your connection and make sure port 22 or 33001 is being used.

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